Frequently Asked Questions

No problem! Just contact one of the members of the CIS Computer Support members
or visit us in our office!
(Located second floor of Carlson, room number 76-2161)

Step 1: Connect to RIT-WiFi

Step 2: Navigate to rit.edu/wifi

Step 3: Click on "eduroam" and begin the setup!

For Windows devices:

Using the Start Menu, search for "Control Panel"

In the Control Panel window, select Devices and Printers

In the Devices and Printers window, click on Add a printer

Select "The printer that I want isn't listed"

Choose Add a local printer or network printer with manual settings, then click Next

Select Create a new port and choose Standard TCP/IP Port, then click Next

Under Hostname or IP address, enter the IP guppy.cis.rit.edu

Once it finds the driver, type in the Printer name: (this can be whatever you want to call it), then click Next

In the Printer Sharing window, select Do not share this printer, then click Next

The printer should now show in Devices and Printers, and can be selected when printing from within documents, etc.

For MacOS devices

Choose Apple menu > System Settings, then click Printers & Scanners in the sidebar

Click the Add Printer, Scanner, or Fax button on the right, click the IP button, then enter the printer information

In the Address box, enter guppy.cis.rit.edu

In the Protocol box, select IPP

Leave the Queue box empty

Enter a name for the printer in the Name box

Step 1: Open the RIT Software Center page

Step 2: Search for "Java"

Step 3: Click install